Refund Policy
Last updated: October 2026
Deposits
A deposit is required to hold your date for private events. It's applied toward your final total, with the remaining balance due the day of the event.
Cancellations
Give us at least 48 hours notice and we'll work with you on a new date, no penalty. If we're unable to find a new date that works, please reach out directly to discuss your deposit.
Weather policy
For outdoor events, we'll keep an eye on the weather together and reschedule if it's not safe to paint. This is treated the same as a standard cancellation and rescheduling above.
Questions
Every event is a little different, so if your situation doesn't fit neatly into the above, just reach out at hello@sandysfancyfaces.com and we'll figure it out together.